The Service Center accepts requests through the HelpDesk customer service system. With each request, a ticket with a unique number is generated, in response to which you will be offered actions to fix the problem remotely. If it is not possible to remotely resolve the issue, the service employee will send an act form to the ticket for filling out and the delivery address.
Create an appeal
To send your request to technical support, use the communication channel convenient for you (Telegram/Email)
Get an answer
After contacting support, a specialist will conduct remote diagnostics and provide you with an answer if possible
Send to the service
If it is not possible to solve the problem remotely, the support specialist will provide a form to fill out and coordinates for sending to the service